Tata Communications Jr Team Member - IT Operations & Infrastructure Recruitment 2026 | Freshers Hiring | IT Operations Jobs in Mumbai

Job Description

Tata Communications Jr Team Member - IT Operations & Infrastructure Recruitment 2026 | Freshers Hiring | IT Operations Jobs in Mumbai Company Name • Tata Communications Job Role • Jr Team Member – IT Operations & Infrastructure Location • Mumbai, Maharashtra, India Experience Required • Freshers / 0–2 Years Job Type • Full Time Education Required • Graduate Degree or an equivalent qualification Required Skills • IT Operations • IT Infrastructure • Incident Management • Change Management • Service Request Fulfillment • Helpdesk Administration • System Installation • SLA Management • Technical Support • Problem Solving • Communication Skills • Team Collaboration About Company • Tata Communications is a global digital infrastructure and technology company that delivers connectivity, cloud, security, collaboration, Internet of Things (IoT), media, and network solutions. The company enables enterprises worldwide to accelerate digital transformation through innovative communication and technology services. Job Description • Tata Communications is hiring Jr Team Members for its IT Operations & Infrastructure team. The role focuses on supporting daily IT operations, assisting with installations, handling service requests, maintaining operational activities, and ensuring service levels are achieved. This opportunity is suitable for fresh graduates and early-career professionals looking to build a career in IT infrastructure and operations. Roles and Responsibilities • Support day-to-day IT operations and infrastructure activities. • Assist with system installation and implementation tasks. • Maintain routine operational activities and processes. • Monitor and help achieve defined Service Level Agreements (SLAs). • Provide technical assistance to end users for daily IT-related issues. • Handle service requests and operational support activities. • Support incident management and issue resolution. • Assist in change management processes. • Maintain helpdesk operations and documentation. • Collaborate with internal teams to ensure smooth IT services. • Follow organizational IT policies and operational procedures. • Contribute to continuous service improvement initiatives. Eligibility Criteria • Graduate degree or an equivalent qualification. • Freshers and candidates with up to 2 years of experience are eligible. • Basic understanding of IT operations and infrastructure concepts. • Knowledge of incident management and change management processes. • Familiarity with helpdesk support and service request handling. • Good analytical and problem-solving abilities. • Strong verbal and written communication skills. • Ability to work effectively in a collaborative environment. • Willingness to learn enterprise IT operations and support processes. Preferred Skills • Basic knowledge of IT infrastructure support. • Understanding of SLA management. • Familiarity with installation and deployment activities. • Customer support and troubleshooting skills. • Good organizational and documentation abilities. • Ability to manage multiple support tasks efficiently. • Positive attitude with a willingness to learn new technologies. Why Join Tata Communications? • Gain hands-on experience in enterprise IT operations and infrastructure. • Work with a leading global digital communications and technology company. • Build technical expertise through real-world operational support. • Access continuous learning and career development opportunities. • Collaborate with experienced IT professionals. • Contribute to technology solutions that support businesses globally. • Inclusive and innovation-driven workplace culture. • Opportunity to build a long-term career with a globally recognized organization. Additional Information • Job Role: Jr Team Member – IT Operations & Infrastructure • Employment Type: Full Time • Experience: Freshers / 0–2 Years • Location: Mumbai, Maharashtra, India • Department: IT Operations & Infrastructure • Industry: Telecommunications and Digital Infrastructure • Job ID: 8206263650 • Posted Date: 1 August 2026