Customer Care Executive

Job Description

Job Location Remote (Work From Home) 💼 Employment Type Full-Time / Freelance (Home-Based) 📝 Job Overview We are seeking motivated and customer-oriented individuals to join our team as Customer Care Executives. This is a work-from-home opportunity where you will handle customer interactions through voice and chat channels while ensuring high-quality service and customer satisfaction. 🎯 Key Responsibilities Handle customer queries efficiently via chat and voice support Provide accurate and timely resolutions to customer issues Maintain a professional and friendly communication style Follow company guidelines and service standards Manage multiple tasks in a fast-paced environment Make quick and effective decisions to resolve customer concerns 💡 Required Skills Strong communication skills in English Good interpersonal and customer-handling skills Basic computer knowledge Ability to multitask and manage time effectively Problem-solving and decision-making ability 🎓 Eligibility Criteria Minimum qualification: 12th Pass or above Minimum age: 18 years Freshers and experienced candidates can apply Must have a personal laptop and stable internet connection Comfortable working in rotational shifts (day/night) ⏰ Work Schedule 6 days working per week 9 working hours + 1-hour break Rotational weekly off Flexible shifts (Day, Evening, Night, Midnight) 💰 Salary & Benefits Salary: ₹15,500 – ₹17,000 (in-hand) Performance-based incentives (if applicable) Work-from-home flexibility Skill development and growth opportunities 📢 Additional Information Candidates should be comfortable working in a target-driven environment Strong focus on customer satisfaction and service quality is required