Syniverse

4 days ago

Graduate Apprentice Trainee Company Name Syniverse Location Bangalore, Karnataka, India Employment Type Full Time – Apprenticeship / Graduate Trainee Experience Required Freshers / 0–1 year of experience Work Mode Hybrid / Onsite Job Overview A global technology and telecommunications solutions company is looking for enthusiastic graduates to join its Graduate Apprentice Program. This program is designed to provide fresh graduates with practical industry exposure, hands-on project experience, professional coaching, and career development opportunities. The program offers exposure to multiple business functions while helping candidates develop technical, communication, and professional skills in a collaborative work environment. Key Responsibilities • Work across different functional areas during the apprenticeship period • Participate in day-to-day business operations and project activities • Gain practical exposure through real-time assignments and tasks • Develop technical, communication, and professional competencies • Assist teams in project coordination, reporting, and operational activities • Prepare presentations, evaluations, and assigned documentation • Attend training sessions and learning programs to enhance skills • Collaborate with teams and stakeholders across departments • Accept and implement feedback for continuous improvement • Learn about business operations, processes, and technology solutions Required Qualifications • Full-time graduate degree in Computer Science, Information Technology, Cyber Security, Business Administration, Marketing, Accounting, or related STEM/business field • Consistent academic record with first-class performance throughout academics • No active backlogs or academic gaps • All semesters/years should be cleared in the first attempt • Candidates should be from the current graduating batch or within eligibility criteria for apprenticeship programs • Good communication and organizational skills • Basic computer knowledge including Microsoft Office tools • Interest in the technology and telecommunications industry Preferred Skills • Strong learning attitude and adaptability • Good analytical and problem-solving skills • Ability to work in team-oriented environments • Professional communication and presentation abilities • Interest in business operations and technology solutions Work Environment • Opportunity to work with global technology and telecom projects • Collaborative and inclusive workplace culture • Exposure to professional mentoring and coaching • Continuous learning and career development opportunities • Hands-on experience in real-world business and technical environments

Tata Communications

5 days ago

Full Time

Customer Service Executive – Program Management Pune, Maharashtra Experience: 6 Months – 4 Years Employment Type: Full-Time About the Role We are looking for a Customer Service Executive to support day-to-day program management and service delivery operations. The role involves coordinating operational activities, ensuring smooth workflow execution, and maintaining service quality standards. Key Responsibilities * Manage and monitor daily operational activities and site routines * Support program management and service delivery processes * Ensure service level agreements (SLAs) are achieved consistently * Coordinate with internal teams to resolve operational issues proactively * Track incidents, requests, and changes using ticketing tools * Maintain process documentation and operational reports * Assist in change management and continuous service improvement initiatives * Ensure adherence to organizational processes and quality standards Required Skills * Program Management * Service Delivery Operations * IP Networking Basics * Change Management * ServiceNow * ITIL Concepts * Good communication and coordination skills * Problem-solving and analytical thinking Eligibility * Bachelor’s degree in any relevant field * 6 months to 4 years of experience in customer service, IT operations, or program coordination * Freshers with relevant internship/project exposure may also be considered What We’re Looking For * Strong sense of accountability and ownership * Team collaboration and adaptability * Positive attitude with willingness to learn * Ability to work in a fast-paced operational environment * Interest in continuous learning and skill development Why Join * Opportunity to work on enterprise-level operations and technologies * Exposure to service delivery and program management processes * Career growth and learning opportunities * Collaborative and innovation-driven work culture

Amazon

2026-04-29

Full Time

Company Name: Amazon Job Title: Customer Support Associate (Voice Process) Job Category: BPO / Customer Support / Operations Location: Hyderabad, India Employment Type: Full-Time Work Mode: Work From Office Experience Required: 0–5 years (Freshers eligible) Salary (Estimated): ₹3.5 LPA – ₹4.5 LPA Education Required: Minimum 12th Pass Any Graduate/Postgraduate can apply Skills Required: Excellent English communication skills Customer handling and problem-solving ability Comfortable with voice process (international calling) Basic computer knowledge Ability to work in night shifts Flexibility with rotational shifts and week-offs Job Role and Responsibilities: Handle customer queries through voice support (international process) Provide timely and accurate resolutions to customer issues Maintain high levels of customer satisfaction Follow standard operating procedures and quality guidelines Document customer interactions and update records Work collaboratively with team members to achieve targets Additional Benefits: Meal allowance (monthly) Health insurance coverage Night shift allowance Overtime benefits as per business requirements 5-day working week with rotational offs Walk-in Details: Date: 2 May 2026 Time: 9:00 AM – 11:30 AM Venue: Amazon Development Centre, Laxmi Infobahn SEZ, Kokapet, Hyderabad Documents Required: Updated Resume Valid Government ID Proof Passport size photograph About Company: Amazon is a global e-commerce and technology company focused on delivering customer-centric services, offering a wide range of products and digital solutions worldwide Additional Information: 100+ vacancies available Work from office mandatory Equal Opportunity Employer

Location: Hyderabad, India Employment Type: Full-Time Work Mode: Shift-based (US Shift: 6:30 PM – 3:30 AM IST) Experience Required: 0–3 years Salary (Estimated): ₹5 LPA – ₹12 LPA Education Required: Bachelor’s degree (BTech/MBA preferred) Skills Required: Strong communication (written and verbal) Ability to learn financial products and technologies quickly Problem-solving and analytical skills Basic understanding of finance and valuations Ability to handle multiple client queries simultaneously Good knowledge of MS Excel Familiarity with REST APIs (preferred) Ability to work in a fast-paced environment Job Role and Responsibilities: Provide client support for financial products and platforms Handle client queries via email, phone, and support channels Troubleshoot issues and provide timely resolutions Maintain detailed records of client interactions in CRM systems Collaborate with internal teams for issue resolution Become a subject matter expert in supported products Ensure high-quality customer service and client satisfaction Manage multiple requests and prioritize tasks effectively About Company: S&P Global is a leading provider of financial data, analytics, and technology solutions, helping organizations make informed decisions and drive growth across global markets Additional Information: Job ID: 326445 Shift: US Shift Domain: Financial Services / Data & Analytics

Deloitte

2026-04-29

Full Time

Location: Hyderabad, IndiaShift: 2 PM – 11 PM Role Overview: We are looking for motivated individuals to join our Business Support Services team. In this role, you will assist Executive Assistants and senior stakeholders by handling administrative and coordination tasks. This position is ideal for fresh graduates or candidates starting their careers in corporate support functions. Key Responsibilities: Assist Executive Assistants with expense submissions, reconciliation tasks, and travel arrangements Coordinate meeting schedules, book conference rooms, and prepare travel itineraries Manage service requests and queries through internal ticketing systems Maintain proper documentation and records in designated folders and systems Follow organizational policies related to travel, expenses, and quality standards Support email management for senior leaders during their absence Build and maintain professional relationships with internal stakeholders Provide backup support during team absences or high workload periods Contribute to updating process documents, SOPs, and training materials Handle ad hoc administrative tasks as assigned Eligibility Criteria: Graduate in any discipline (freshers or up to 11 months of relevant experience) Basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook) Good organizational and multitasking skills Strong written and verbal communication abilities Attention to detail and problem-solving mindset Ability to work independently and within a team Skills & Attributes: Proactive approach and willingness to learn Strong time management and prioritization skills Professional attitude with reliability and accountability What You’ll Gain: Structured training and development opportunities Exposure to corporate operations and leadership support functions Opportunity to grow into roles like Executive Assistant or similar positions

KPMG India

2026-04-27

Full Time

Education Required: Graduate (Any discipline) Experience Required: 0–3 years (Freshers & early professionals eligible) Salary (Estimated): ₹5 LPA – ₹12 LPA (approx., based on skills and performance) Skills Required: - Understanding of Business Analysis concepts - Knowledge of requirements gathering and documentation - Familiarity with Agile / SDLC methodologies - Basic knowledge of data analysis and reporting - Strong communication and stakeholder management skills - Problem-solving and analytical thinking Job Role & Responsibilities: - Gather, analyze, and document business requirements - Work with stakeholders to understand business needs - Translate business requirements into functional specifications - Assist in project planning and coordination - Support development and testing teams - Prepare reports, dashboards, and presentations - Ensure timely delivery of project milestones About Company: KPMG India is a leading professional services firm offering audit, tax, and advisory services. Established in 1993, it operates across major cities in India and provides industry-focused and technology-driven solutions to clients globally. Additional Information: Job ID: INTG10042129 Posting Date: 23 April 2026 Work Location: Godrej Business District, Mumbai Equal Opportunity Employer

Accenture

2026-04-26

Full Time

Role Overview The Content Moderator will be responsible for reviewing and managing user-generated content across digital platforms. The role involves ensuring that content complies with platform guidelines and maintaining a safe and positive online environment. 🛠 Key Responsibilities Review and analyze user-generated content including text, images, audio, and videos Identify and take action on inappropriate or policy-violating content Classify, moderate, or remove content based on defined guidelines Investigate and resolve flagged or reported issues Stay updated with evolving content policies and platform standards Participate in process improvements to enhance quality and efficiency Handle sensitive content responsibly while maintaining professionalism Collaborate with team members and contribute to team discussions 🎓 Eligibility Criteria Freshers or candidates with up to 1 year of experience Graduation not mandatory (depending on role requirements) Strong command of English (written and spoken) 💡 Required Skills Content moderation or content review understanding Good communication and comprehension skills Attention to detail Basic computer knowledge Ability to work in a fast-paced environment ⭐ Preferred Skills Customer support or backend operations experience Familiarity with content management systems Knowledge of online platforms and internet culture Ability to handle non-voice processes 🕒 Work Schedule Rotational shifts (Day and Night) Work from office Walk-in Details Date: 27th April to 28th April Time: 9:30 AM to 3:00 PM Venue: Accenture Office, Gigaplex, Airoli, Navi Mumbai 👤 Ideal Candidate Profile Strong emotional resilience and stress management skills Excellent communication and comprehension ability High attention to detail Ability to work independently and in a team Adaptable to rotational shifts Why Join Opportunity to work with a global IT company Entry-level role suitable for freshers Exposure to large-scale digital platforms Career growth in operations and support roles How to Apply Candidates can directly attend the walk-in drive at the given location with updated resume and required documents.

Amazon

2026-04-26

Full Time

About the Company Amazon is a global technology and e-commerce company focused on delivering exceptional customer experiences. The organization aims to be the most customer-centric company by continuously innovating and providing high-quality services across the world. Role Overview The Customer Service Associate will act as the first point of contact for customers and will be responsible for resolving queries, preventing issues, and ensuring a smooth customer experience. The role involves handling customer interactions through multiple channels such as phone, chat, and email. Key Responsibilities - Handle customer queries related to orders, products, payments, and website navigation - Provide timely and accurate solutions to customer issues - Communicate with customers through phone, chat, and email - Use internal tools to research and resolve customer concerns - Deliver a high-quality customer experience in every interaction - Maintain professionalism and empathy while dealing with customers Work Schedule - Flexible shift-based role - Rotational shifts including day, evening, and night shifts - Work week of approximately 40 hours (for example 5 days x 8 hours or 4 days x 10 hours) - Operating hours between 6:00 AM and 11:00 PM - May include weekends and national holidays Required Qualifications - Minimum age of 18 years - Must have legal authorization to work in India - Strong communication skills in English (written and verbal) - Basic computer knowledge - Willingness to work in rotating shifts Key Skills - Customer handling skills - Communication and interpersonal skills - Problem-solving ability - Multitasking capability - Adaptability in a fast-paced environment Benefits - Medical insurance - Retirement or pension benefits Internet allowance - Employee discounts and lifestyle benefits - Training and career development opportunities Why Join - No prior customer service experience required - Comprehensive training provided - Opportunity to work with a global brand - Career growth and learning opportunities - Inclusive and diverse work environment Application Process Candidates need to complete an online application and assessment process, which may take a few hours. Shortlisted candidates will be contacted for further steps.

Job Location Remote (Work From Home) 💼 Employment Type Full-Time / Freelance (Home-Based) 📝 Job Overview We are seeking motivated and customer-oriented individuals to join our team as Customer Care Executives. This is a work-from-home opportunity where you will handle customer interactions through voice and chat channels while ensuring high-quality service and customer satisfaction. 🎯 Key Responsibilities Handle customer queries efficiently via chat and voice support Provide accurate and timely resolutions to customer issues Maintain a professional and friendly communication style Follow company guidelines and service standards Manage multiple tasks in a fast-paced environment Make quick and effective decisions to resolve customer concerns 💡 Required Skills Strong communication skills in English Good interpersonal and customer-handling skills Basic computer knowledge Ability to multitask and manage time effectively Problem-solving and decision-making ability 🎓 Eligibility Criteria Minimum qualification: 12th Pass or above Minimum age: 18 years Freshers and experienced candidates can apply Must have a personal laptop and stable internet connection Comfortable working in rotational shifts (day/night) ⏰ Work Schedule 6 days working per week 9 working hours + 1-hour break Rotational weekly off Flexible shifts (Day, Evening, Night, Midnight) 💰 Salary & Benefits Salary: ₹15,500 – ₹17,000 (in-hand) Performance-based incentives (if applicable) Work-from-home flexibility Skill development and growth opportunities 📢 Additional Information Candidates should be comfortable working in a target-driven environment Strong focus on customer satisfaction and service quality is required

Amazon

2026-04-25

Contract

Location Noida / Delhi, India 💼 Job Type Contractual / Seasonal 📝 Job Overview We are looking for enthusiastic and customer-focused individuals to join our Customer Service team. In this role, you will act as the primary point of contact for customers, helping resolve their queries and ensuring a smooth and positive experience. You will be trained to handle customer interactions effectively and use internal tools to provide accurate solutions. 🎯 Key Responsibilities - Handle customer queries via phone, chat, and email - Assist customers with order-related issues, payments, and product inquiries - Provide accurate and timely resolutions - Use internal tools to research and solve customer problems - Maintain high levels of customer satisfaction - Follow company processes and quality standards 💡 Required Skills - Strong communication skills (written & verbal in English) - Good problem-solving ability - Basic computer knowledge - Ability to multitask in a fast-paced environment - Customer-focused mindset - Adaptability and willingness to learn 🎓 Eligibility Criteria Minimum age: 18 years Eligible to work in India Comfortable working in rotational shifts (including weekends/night shifts) Basic experience with computers Benefits - Paid training provided - Medical insurance coverage - Internet allowance - Employee discounts and lifestyle benefits - Career growth and learning opportunities ⏰ Work Schedule - Rotational shifts (Monday to Sunday) - Flexible work hours including night shifts 🛠 Hiring Process - Online Application - Assessment & Screening - Virtual/Offline Interaction - Training & Onboarding 📢 Additional Information - Candidates may be required to verify identity during hiring - Equal opportunity employer encouraging diversity and inclusion

PwC India

2026-04-24

Contract

Location: Pan India Job Type: Full-time Program Type: Apprenticeship (12 Months) Batch: MBA / PGDM (2026) 📌 Role Overview PwC India is hiring MBA graduates for the role of Specialist under a 12-month apprenticeship program. This opportunity is designed for candidates who want to build a career in consulting while gaining hands-on experience in real business environments. 🎯 Key Responsibilities Assist in delivering consulting projects across various domains Support data analysis, research, and business problem-solving Collaborate with teams to develop client-ready solutions Prepare reports, presentations, and insights for stakeholders Work with internal teams to improve processes and efficiency Participate in client discussions and project execution 🎓 Eligibility Criteria MBA / PGDM (2-year program) – 2026 batch Strong academic background Interest in consulting, business strategy, or analytics 🧠 Required Skills - Analytical thinking & problem-solving - Strong communication (verbal & written) - Basic understanding of business processes - MS Office skills (Excel, PowerPoint) - Teamwork and collaboration - Adaptability and learning mindset 💰 Compensation Monthly Stipend: ₹30,000 Annual Stipend: ₹3,60,000 Employment Model: Apprenticeship (12 months) Full-Time Conversion: Based on performance Important Dates Application Deadline: 16 May 2026, 11:00 PM

Accenture

2026-04-12

Full Time

We are looking for a motivated Application Developer with an interest in ServiceNow IT Service Management (ITSM). In this role, you will contribute to the development and enhancement of applications that support business processes and improve operational efficiency. You will collaborate with team members to understand requirements, build solutions, and ensure smooth functionality of applications. Key Responsibilities: - Assist in designing and developing applications based on business requirements - Support the implementation and customization of ServiceNow ITSM solutions - Collaborate with cross-functional teams for seamless system integration - Participate in troubleshooting and resolving application issues - Perform testing and debugging to ensure application performance and stability - Contribute to discussions for improving system functionality and user experience - Maintain proper documentation for development and support activities - Continuously learn and enhance technical skills to support project needs Required Skills: - Basic knowledge of ServiceNow IT Service Management (ITSM) - Understanding of application development concepts - Strong problem-solving and analytical skills - Good communication and teamwork abilities - Attention to detail and willingness to learn Preferred Skills: - Familiarity with ITIL processes and frameworks - Basic understanding of UI/UX principles - Knowledge of databases and data handling concepts Experience: - 0 to 2 years of relevant experience (freshers can also apply) Qualification: - Bachelor’s degree or equivalent (15 years of full-time education) Location: - Pune, India