Infosys

6 days ago

Full Time

Infosys BPM – Service Desk Role (Walk-In Drive) Location Pune, Maharashtra, India Role Overview Infosys BPM is hiring candidates for Service Desk positions through a walk-in drive. This role focuses on providing technical support, resolving user issues, and ensuring smooth IT operations. It is a great opportunity for candidates who want to build a career in IT support and customer service within a global organization. Walk-In Details - Interview Location: Pune - Job Location: Pune - Walk-in Date: 5 May 2026 - Time: 10:00 AM to 1:00 PM Work Setup - Work Mode: Work from Office - Shift: 24x7 rotational shifts (including night shifts) Experience Required - 1 to 4 years of total experience - At least 1–3 years of experience in L1/L2 support roles Key Responsibilities: - Provide technical support to end users for software and system-related issues - Handle queries related to Microsoft tools and enterprise applications - Troubleshoot network-related issues such as VPN connectivity and basic networking protocols - Manage and resolve tickets using IT service management tools - Ensure timely resolution of issues while maintaining service quality - Communicate effectively with users and internal teams Required Skills - Knowledge of Microsoft tools such as Outlook, Windows, Teams, OneDrive - Understanding of Active Directory and application support processes - Experience with ticketing tools like ServiceNow - Basic networking knowledge including VPN, TCP/IP, and OSI concepts - Strong verbal and written communication skills in English - Ability to work in rotational shifts Eligibility Criteria - Graduate in any discipline (full-time degree required) - No pending backlogs - Must have valid degree certificate Preferred Skills - Basic knowledge or experience in Service Desk operations - Familiarity with IT support environments Documents to Carry - Updated resume (printed copy) - Any two valid government-issued ID proofs (Aadhar, PAN, or Voter ID) Important Notes - Electronic devices such as laptops and cameras are not allowed inside the premises - Carrying valid ID proof is mandatory for entry How to Attend: - Complete your application/registration in advance - Carry your application details or confirmation - Visit the Pune office on the specified date and time Why Join Infosys BPM: - Opportunity to work with a globally recognized brand - Access to structured training and upskilling programs - Career growth opportunities in IT support and customer success roles - Inclusive and collaborative work environment Work Culture: Infosys BPM promotes a professional environment focused on learning, teamwork, and career development. Employees are encouraged to grow their technical and communication skills while contributing to customer satisfaction.

CSG

2026-04-29

Full Time

Company Name: CSG Job Title: Operational Engineer I – Citrix Job Category: IT Support / Cloud / Infrastructure Location: India (Remote) Employment Type: Full-Time Work Mode: Remote / Hybrid Experience Required: 1–3 years Salary (Estimated): ₹6 LPA – ₹12 LPA Education Required: Bachelor’s degree in Computer Science, IT, or related field Skills Required: Basic knowledge of Citrix Virtual Apps and Desktops (CVAD) Understanding of Citrix Gateway (NetScaler) Knowledge of Windows Server (2016/2019/2022) Familiarity with Active Directory, DNS, DHCP Basic understanding of Remote Desktop Services (RDS) and Group Policy (GPO) Experience with monitoring tools (SCOM, Nagios, etc.) Knowledge of ITIL processes Scripting knowledge (PowerShell, Python preferred) Strong problem-solving and analytical skills Good communication and teamwork Job Role and Responsibilities: Provide L1/L2 support for Citrix environments Monitor and maintain Citrix components such as Delivery Controllers, StoreFront, Gateway, and VDAs Troubleshoot user sessions, connectivity, and performance issues Handle incidents and service requests using ticketing tools Perform initial issue triage and escalate complex problems Ensure adherence to SLA and timely resolution of issues Monitor system health and perform routine maintenance Assist in patching, upgrades, and system improvements Support user provisioning and access-related issues Generate reports on system performance and incidents Preferred Qualifications: Citrix Certified Associate (CCA) Microsoft certifications (Windows Server / Azure) Exposure to cloud and automation tools About Company: CSG is a global technology company that provides customer engagement, billing, and digital transformation solutions to leading organizations worldwide Additional Information: Job ID: 31732 Domain: IT Support / Cloud Infrastructure Work Environment: 24x7 support (shift-based) Equal Opportunity Employer

Michelin

2026-04-29

Full Time

Location: Pune, India Employment Type: Full-Time Work Mode: Hybrid Experience Required: Freshers / 0–1 year Salary (Estimated): ₹3 LPA – ₹6 LPA Education Required: Bachelor’s degree in Computer Science, B.Sc. IT, or related field Skills Required: Strong programming fundamentals (C, C++, Java, Python or similar) Good knowledge of SQL (queries, joins, basic database concepts) Basic understanding of Linux commands (preferred) Problem-solving and analytical thinking Good communication skills (verbal and written) Ability to work in rotational shifts Attention to detail and logical reasoning Job Role and Responsibilities: Provide technical and functional support to global users Troubleshoot issues and restore services efficiently Assist in database fixes and validate solutions before deployment Monitor system performance and ensure smooth operations Work on tasks related to programming, SQL, and automation Collaborate with cross-functional teams for issue resolution Maintain documentation and follow standard processes Provide timely updates to stakeholders Participate in shift-based support operations About Company: Michelin is a global leader in mobility solutions and tire manufacturing, offering innovative products and digital services across more than 170 countries Additional Information: Job ID: R-2026003053 Work Mode: Hybrid Shift: Rotational

Blue Yonder

2026-04-28

Full Time

Location: Bangalore, Karanataka Hyderabad, Telangana Employment Type: Full-Time Experience Required: 0–2 years Salary (Estimated): ₹5 LPA – ₹12 LPA (approx., based on skills and performance) Education Required: Bachelor’s degree (STEM preferred – Computer Science, IT, Engineering, etc.) Skills Required: Strong analytical and problem-solving skills Good communication skills Knowledge of SQL / Oracle / DBMS Basic coding and debugging knowledge Understanding of APIs / integration troubleshooting Familiarity with Cloud / SaaS environments Knowledge of tools like Splunk, AppDynamics (preferred) Understanding of Supply Chain domain (preferred) Ability to work in shifts and global teams Job Role & Responsibilities: Provide application support for cloud-based solutions Troubleshoot and resolve customer-reported issues Analyze system logs, database queries, and application behavior Collaborate with internal teams and customers to resolve complex issues Maintain SLAs and ensure timely issue resolution Document solutions and create knowledge base articles Monitor application health and performance Support system improvements and automation initiatives Act as a point of contact for technical support cases Participate in shift-based and on-call support About Company: Blue Yonder is a global leader in AI-driven supply chain and retail solutions. The company provides cloud-based platforms that help organizations optimize planning, execution, and delivery across their supply chain operations. Additional Information: Job ID: 261063 Category: Cloud & Support Services Work involves shift-based support

LSEG

2026-04-27

Full Time

Company Name: London Stock Exchange Group (LSEG) Location: Bangalore, India Employment Type: Full-Time Work Mode: On-site / Shift-based (including night & weekend support) Experience Required: 1–4 years (Entry to mid-level) Salary (Estimated): ₹6 LPA – ₹15 LPA (approx., based on experience) Education Required: B.E / B.Tech (Computer Science, IT, or related field) Skills Required: - Knowledge of UNIX / Linux systems - Scripting skills (Shell scripting preferred) - Exposure to DevOps tools (CI/CD, Jenkins, Ansible) - Basic knowledge of AWS (EC2, RDS, VPC, etc.) - Understanding of SQL / Oracle Database - Familiarity with monitoring tools (Datadog/Splunk is a plus) - Knowledge of networking and troubleshooting - Experience with version control systems - Good analytical and problem-solving skills - Strong communication skills Job Role & Responsibilities: - Provide application support for production, pre-production, and test environments - Investigate issues, resolve incidents, and support application releases - Monitor systems and handle incidents using tools like ServiceNow - Perform bug fixes, improvements, and performance tuning - Coordinate deployments and release processes - Maintain documentation and update system changes - Configure monitoring and logging tools for applications - Provide on-call and out-of-hours support when required - Collaborate with development and business teams - Participate in system maintenance, upgrades, and disaster recovery activities About Company: LSEG (London Stock Exchange Group) is a global financial markets infrastructure and data provider. The company delivers trusted financial services, technology, and data solutions that help organizations operate efficiently and drive economic growth worldwide. Additional Information: Job ID: R0118282 Career Stage: Associate Work involves shift-based support (including nights/weekends) Equal Opportunity Employer

Accenture

2026-04-24

Full Time

We are looking for a Customer Service New Associate to join the Retirement Solutions team. In this role, you will support operational and administrative activities related to client servicing, data management, and retirement plan processes. The position involves working on data entry tasks, maintaining accuracy of financial and client data, and supporting client service teams in delivering efficient and timely solutions. Key Responsibilities - Provide day-to-day customer service and operational support to clients - Perform data entry, validation, and maintenance in systems and databases - Handle retirement plan-related processes such as contributions, withdrawals, and record updates - Assist in resolving client queries and service requests end-to-end - Maintain accurate documentation and ensure compliance with process guidelines - Support plan administration activities including reporting, audits, and updates - Coordinate with internal teams to resolve client issues and escalations - Ensure high attention to detail while handling sensitive financial data Required Skills & Qualifications - Bachelor’s degree (Commerce or related field preferred) - 0–2 years of experience (freshers can apply) - Strong English communication skills (written and verbal) - Good typing speed and attention to detail - Working knowledge of MS Excel - Strong time management and organizational skills - Ability to work independently and in a team environment - Willingness to work in US shifts (as per business requirements) Preferred Skills - Basic understanding of retirement services or financial operations - Knowledge of data handling and record management - Exposure to client servicing or back-office operations

We are looking for a skilled IT Support Technician to provide technical assistance and ensure smooth IT operations within the organization. The ideal candidate should have strong troubleshooting skills and a customer-first approach. Core Technical Skills: Operating Systems: Windows (must), basic Linux/Mac knowledge (good to have) Hardware Troubleshooting: Desktops, laptops, printers, peripherals Networking Basics: IP Addressing, DNS, DHCP LAN/WAN setup Routers & switches troubleshooting Software Installation & Configuration System Maintenance & Updates

Accenture

2026-04-23

Full Time

Identify and resolve issues across enterprise applications while improving system performance and reliability.

Accenture

2026-04-12

Full Time

We are looking for a proactive Desktop Support Engineer to manage and support Windows-based systems in a dynamic work environment. In this role, you will contribute to maintaining system stability, resolving technical issues, and ensuring smooth day-to-day operations. You will collaborate with team members to troubleshoot problems, improve system reliability, and support business continuity initiatives.