27 results
Wipro
3 days ago
Wipro Production Specialist L1 Jobs 2026 | Financial Planning & Analysis Hiring in Bengaluru Company Name • Wipro Location • Bengaluru, Karnataka, India Posting Date • 21 June 2026 Experience Required • 1–3 Years Job Type • Full Time Work Mode • Onsite Education Required • Bachelor's Degree in Finance, Commerce, Business Administration, Information Technology, Computer Science, or a related field Required Skills • Financial Planning & Analysis • Customer Support • Technical Troubleshooting • SLA Management • Incident Management • Documentation • Communication Skills • Problem Solving • Client Handling • Process Compliance About Company • Wipro is a global technology services and consulting company that helps businesses accelerate digital transformation through consulting, engineering, cloud, analytics, and business operations solutions. Job Description • Wipro is hiring Production Specialist L1 professionals to provide technical and operational support while ensuring adherence to defined service level agreements. • The role focuses on resolving client issues, managing support requests, maintaining documentation, and delivering high-quality customer service. • Candidates will work closely with customers and internal teams to support business operations and improve process efficiency. Roles and Responsibilities • Handle customer queries received through phone calls, emails, and support systems. • Record, track, and document support requests and troubleshooting activities. • Resolve client issues following established support processes and procedures. • Utilize internal knowledge bases and resources for effective issue resolution. • Analyze recurring issues and identify trends for continuous improvement. • Escalate unresolved or critical issues to appropriate teams when required. • Assist customers with product navigation and feature-related queries. • Maintain accurate support records using designated tracking tools. • Conduct customer follow-ups to ensure successful issue resolution. • Participate in product training and knowledge enhancement programs. • Ensure compliance with service agreements and operational guidelines. • Support process quality, productivity, and customer satisfaction goals. Eligibility Criteria • Bachelor's degree in a relevant discipline. • 1–3 years of relevant experience. • Strong communication and customer service skills. • Good analytical and troubleshooting abilities. • Ability to work in process-driven environments. Preferred Skills • Experience in technical support or service desk operations. • Knowledge of incident management and ticketing tools. • Understanding of SLA-based support environments. • Documentation and reporting skills. • Trend analysis and process improvement capabilities. • Ability to work effectively in team environments. Why Join Wipro? • Opportunity to work with a leading global technology company. • Exposure to enterprise-scale client support operations. • Access to continuous learning and career development programs. • Collaborative and inclusive work environment. • Opportunity to build expertise in customer support and operations management. Additional Information • Job Role: Production Specialist L1 • Location: Bengaluru, Karnataka, India • Employment Type: Full Time • Experience Required: 1–3 Years • Mandatory Skill: Financial Planning & Analysis • Industry: Information Technology & Consulting • Work Mode: Onsite
Location
Bengaluru, Karnataka, India
Experience
1-3 yrs
Salary
Not disclosed
Posted
3 days ago
RTX Collins Aerospace
4 days ago
Title • RTX Collins Aerospace Associate Engineer Jobs 2026 | Freshers Hiring in Bengaluru Company Name • RTX Collins Aerospace Location • Bengaluru, Karnataka, India Posting Date • 19 June 2026 Experience Required • Freshers Job Type • Full Time Work Mode • Onsite Education Required • B.E./B.Tech in Mechanical Engineering, Electronics Engineering, Software Engineering, or related disciplines Required Skills • Jira • Confluence • JQL (Jira Query Language) • Project Coordination • Requirements Management • Risk Management • Documentation • Engineering Process Support • Collaboration Skills • Communication Skills About Company • RTX is a global aerospace and defense company delivering advanced technologies and solutions across aviation, defense, and connected systems. Collins Aerospace, a business of RTX, develops innovative aerospace and defense technologies that support customers worldwide. Job Description • RTX Collins Aerospace is hiring Associate Engineers to support engineering projects, project management activities, requirements management, and process governance. • The role involves working with engineering teams, managing project tools, facilitating technical reviews, supporting risk management activities, and ensuring smooth execution of engineering processes. • This opportunity is suitable for fresh engineering graduates interested in project coordination, engineering operations, and aerospace technology environments. Roles and Responsibilities • Manage and support project management tools such as Jira, Confluence, PREP, and Subversion. • Handle user access management and dashboard maintenance activities. • Configure and maintain Kanban boards and JQL filters. • Provide tool support and process guidance to engineering teams. • Organize and document Change Control Board (CCB) meetings. • Facilitate Risk and Opportunity Management Board (ROMB) meetings. • Support stand-up meetings and project tracking activities. • Participate in peer reviews and maintain review documentation. • Track project milestones and monitor project progress. • Identify project risks and support mitigation planning. • Create and finalize Jama reviews and requirements management activities. • Support workflow transitions and requirements lifecycle management. • Collaborate with engineering teams to ensure compliance with project processes. Eligibility Criteria • B.E./B.Tech in Mechanical, Electronics, Software, or related engineering disciplines. • Fresh graduates are eligible to apply. • Good analytical and organizational skills. • Strong communication and teamwork abilities. • Ability to manage multiple tasks and work in structured environments. Preferred Skills • Familiarity with Jira and Confluence. • Understanding of Agile or project management concepts. • Knowledge of requirements management tools. • Experience with documentation and engineering workflows. • Attention to detail and process-oriented mindset. • Strong problem-solving abilities. Why Join RTX Collins Aerospace? • Opportunity to work in the aerospace and defense industry. • Exposure to global engineering and project management practices. • Learn from experienced aerospace professionals. • Access to structured career growth and development opportunities. • Comprehensive employee benefits and learning programs. • Work on technologies that help shape the future of aerospace. Additional Information • Job Role: Associate Engineer • Job ID: 01853001 • Location: Bengaluru, Karnataka, India • Work Mode: Onsite • Employment Type: Full Time • Business Unit: Collins Aerospace • Industry: Aerospace & Defense • Freshers Eligible: Yes
Location
Bengaluru, Karnataka, India
Experience
0-1 yrs
Salary
Not disclosed
Posted
4 days ago
QualityAI
6 days ago
Title • QualityAI Service Desk Jobs 2026 | Freshers Hiring in Bangalore Company Name • QualityAI Location • Bangalore, India Posting Date • 17 June 2026 Experience Required • 0–2 Years Job Type • Full Time Education Required • Bachelor's Degree in Computer Science, Information Technology, or a related field Required Skills • Windows Operating Systems • Desktop Support • Hardware Troubleshooting • Software Installation & Upgrades • DHCP & DNS • Networking Fundamentals • IT Support • Problem Solving • Communication Skills About Company • QualityAI provides quality engineering, digital engineering, and technology solutions that help organizations accelerate digital transformation and improve business outcomes. Job Description • Join the Service Desk team to provide technical support for hardware, software, networking, and IT infrastructure issues. • Support employees with system installations, upgrades, troubleshooting, and operational assistance while ensuring smooth day-to-day IT operations. Roles and Responsibilities • Respond to and resolve user support requests. • Install, configure, and maintain hardware and computer peripherals. • Install and upgrade operating systems and software applications. • Troubleshoot hardware, software, and network-related issues. • Configure and support DHCP, DNS, and related network services. • Monitor server environments and assist in infrastructure support activities. • Escalate complex issues to vendors and specialized support teams. • Support system maintenance and operational activities. • Provide basic user training and technical guidance. • Maintain service support documentation and incident records. Eligibility Criteria • Bachelor's degree in Computer Science, Information Technology, or related field. • 0–2 years of experience. • Good communication and interpersonal skills. • Understanding of Windows operating systems. • Ability to work in rotational shifts from the office. • Immediate joiners preferred. Preferred Skills • Knowledge of ITIL processes. • Understanding of server administration concepts. • Familiarity with monitoring tools. • Experience working in collaborative environments. • Strong analytical and troubleshooting abilities. Why Join QualityAI? • Gain practical experience in enterprise IT support. • Work with modern technologies and infrastructure environments. • Learn from experienced professionals in a collaborative workplace. • Build a strong foundation in IT operations and service management. Additional Information • Work Location: Bangalore, India • Work Mode: Work From Office • Shift: Rotational Shifts • Experience: 0–2 Years • Immediate Joiners Preferred
Location
Bangalore, India
Experience
0-2 yrs
Salary
Not disclosed
Posted
6 days ago
Capco
2026-06-18
Title • Application Platform Support Trainee (AWS, Python, SQL) Company Name • Capco (A Wipro Company) Location • Bengaluru, Karnataka, India Job Type • Full Time Job Category • Application Support • Cloud Support • Banking Technology • IT Operations Experience Required • Freshers • 2024 & 2025 Graduates Eligibility • Bachelor's Degree in Computer Science • Software Systems • Information Technology • Related Engineering Discipline • 2024 or 2025 Pass-Out Batch • Consistent Academic Record Required Skills • AWS • Python • SQL • Programming Fundamentals • Analytical Thinking • Problem Solving • Communication Skills • Presentation Skills • Stakeholder Management • Team Collaboration Preferred Skills • Banking Applications • Trading Platforms • Cloud Technologies • Application Monitoring • Incident Management • Technical Troubleshooting • Database Management • Production Support Job Description • Capco is looking for Application Platform Support professionals to support banking and trading platform applications. • The role involves working with cloud-based application environments, troubleshooting issues, and ensuring smooth platform operations. • Selected candidates will work closely with business stakeholders and technology teams to maintain application availability and performance. • This opportunity is suitable for fresh graduates interested in cloud technologies, production support, and financial services technology. • Candidates will gain exposure to enterprise banking systems, trading applications, and modern cloud platforms. Roles and Responsibilities • Support banking and trading application platforms. • Monitor application health and platform performance. • Investigate and resolve technical issues within defined timelines. • Work with AWS-based environments and cloud services. • Develop and execute Python scripts for automation and support activities. • Perform SQL queries for data analysis, troubleshooting, and reporting. • Collaborate with internal teams and business stakeholders. • Assist in incident management and problem resolution. • Maintain application stability and operational efficiency. • Document issues, resolutions, and operational procedures. • Participate in shift-based support operations. • Contribute to process improvements and automation initiatives. About Company • Capco, a Wipro company, is a global technology and management consulting firm serving financial services, banking, capital markets, insurance, and energy sectors. • The organization operates across more than 30 global locations and partners with leading international financial institutions. • Capco specializes in business transformation, digital engineering, cloud solutions, data platforms, and technology consulting. • The company promotes an inclusive work culture focused on innovation, diversity, collaboration, and professional growth. • Employees gain opportunities to work on large-scale transformation programs for global banking and financial organizations. Additional Information • Work Location: Bangalore – Sarjapur • Industry Domain: Banking & Financial Technology • Employment Type: Full-Time • Suitable For: Fresh Graduates, Cloud Support Engineers, Application Support Engineers, IT Operations Professionals • Key Technologies: AWS, Python, SQL • Exposure Areas: Banking Applications, Trading Platforms, Cloud Operations, Production Support • Shift Timings: • 5:30 AM – 2:30 PM IST • 2:30 PM – 9:30 PM IST • 9:30 PM – 6:30 AM IST • Career Path: Application Support Engineer, Cloud Support Engineer, Platform Operations Engineer, Production Support Analyst • Work Environment: Stakeholder-Facing, Team-Oriented, Shift-Based Support Operations
Location
Bengaluru, Karnataka, India
Experience
0-1 yrs
Salary
Not disclosed
Posted
2026-06-18
Kaleris
2026-06-17
Title • Kaleris Associate Engineer – Managed Services | Chennai Company Name • Kaleris Location • Chennai, Tamil Nadu, India Job Type • Full Time Job Category • Application Support • Managed Services • Infrastructure Support • Technical Support Experience Required • Freshers • Early Career Professionals Eligibility • Bachelor's Degree in Computer Science • Information Technology • Engineering • Related Technical Discipline • Managed Services Internship Completion Preferred • Equivalent Foundational Technical Experience Accepted Required Skills • Application Support • Incident Management • Troubleshooting • Problem Solving • Technical Documentation • Customer Support • SLA Management • Analytical Thinking • Communication Skills • Team Collaboration • System Monitoring • Log Analysis • Configuration Management Preferred Skills • Linux • SQL • Networking Fundamentals • Python • Power BI • Cloud Computing Concepts • Windows Administration • EDI Concepts • Business Intelligence Tools • Database Management • Infrastructure Monitoring Job Description • Kaleris is seeking Associate Engineers to support Managed Services operations across application support, EDI, business intelligence, and infrastructure environments. • The role is designed for recent graduates looking to build a long-term career in enterprise support and managed services. • Selected candidates will work under experienced engineers while gaining practical exposure to mission-critical logistics and terminal operating systems. • The position offers structured learning, mentorship, and career growth opportunities across multiple technology domains. • Engineers will contribute to operational stability, incident resolution, customer support, and continuous service improvement initiatives. Roles and Responsibilities • Monitor and support terminal operating system applications and related services. • Investigate, troubleshoot, and resolve technical incidents under guidance. • Perform job monitoring, configuration validation, and log analysis activities. • Assist with EDI deployments, partner configurations, and message flow validation. • Support troubleshooting of EDI data and transaction issues. • Maintain and enhance business intelligence reports and dashboards. • Perform data validation and support reporting requirements. • Assist with server monitoring, infrastructure checks, and cloud environment operations. • Support Windows, Linux, database, and application service monitoring activities. • Respond to customer requests and incidents within defined service levels. • Participate in operational support and escalation processes. • Maintain technical documentation, runbooks, and knowledge articles. • Collaborate with senior engineers to improve system reliability and operational efficiency. • Contribute to continuous improvement and service optimization initiatives. About Company • Kaleris is a technology company focused on providing digital solutions for global supply chain, logistics, transportation, and terminal operations. • The company delivers software platforms that improve visibility, efficiency, and operational performance across complex logistics ecosystems. • Kaleris solutions support container terminals, transportation providers, and supply chain organizations worldwide. • The organization emphasizes innovation, collaboration, customer success, and continuous learning. • Employees gain exposure to large-scale operational systems and technologies that power global trade and logistics networks. Additional Information • Job Requisition ID: R-100556 • Team: Managed Services • Industry Domain: Supply Chain Technology & Logistics Software • Suitable For: Fresh Graduates, Support Engineers, Application Support Engineers, Infrastructure Engineers • Exposure Areas: Application Support, EDI, Business Intelligence, Cloud Technologies, Infrastructure Operations • Career Progression: Application Engineer, EDI Engineer, BI Engineer, Infrastructure Engineer • Work Location: Chennai, Tamil Nadu, India • Employment Type: Permanent Full-Time • Key Product Exposure: N4 Terminal Operating System (TOS) • Mentorship and Structured Learning Program Available
Location
Chennai, Tamil Nadu, India
Experience
0-1 yrs
Salary
Not disclosed
Posted
2026-06-17
Amazon
2026-06-10
Title • Amazon ITS Support Associate (Global Service Desk) | Hyderabad, Bengaluru, Chennai & Remote India Company Name • Amazon Location • Hyderabad, Telangana, India • Bengaluru, Karnataka, India • Chennai, Tamil Nadu, India • Mumbai, Maharashtra, India • Delhi, India • Virtual / Remote Job Type • Full Time Job Category • Operations, IT & Support Engineering Experience Required • 1+ Years Eligibility • Bachelor's Degree in any relevant discipline • Experience supporting Windows, Mac, or Linux operating systems • Experience in technical support or IT helpdesk environments Required Skills • Technical Support • Windows OS Support • Linux Support • Mac OS Support • Network Troubleshooting • Incident Management • Customer Service • Ticket Management • Problem Solving • Technical Documentation • Communication Skills • Chat Support • Email Support • Phone Support • Knowledge Management Preferred Skills • CompTIA A+ • CompTIA Network+ • Cisco CCNA • Linux (Red Hat) • Microsoft Hardware Installation • AWS • IT Certifications • Enterprise IT Support • Customer Support Experience Job Description • Provide first-level technical support to Amazon employees globally. • Resolve issues through chat, phone, email, and ticketing systems. • Troubleshoot operating systems, hardware, software, and network-related problems. • Ensure timely issue resolution while maintaining high customer satisfaction. • Work in a fast-paced global support environment supporting multiple time zones. • Follow standard operating procedures and knowledge management practices. • Maintain accurate documentation of incidents and resolutions. • Support 24/7 operations through rotational shifts. Roles and Responsibilities • Provide technical assistance to Amazon corporate employees worldwide. • Diagnose and resolve end-user computing issues. • Analyze problems and identify appropriate solutions. • Create detailed support tickets and customer interaction records. • Escalate system and network outages when necessary. • Follow established troubleshooting and support procedures. • Maintain productivity targets while ensuring service quality. • Handle phone, chat, and email support requests. • Keep knowledge of support policies and technical procedures up to date. • Support teams across APAC, EMEA, and AMER regions. About Company • Amazon is one of the world's largest technology and e-commerce companies. • The company provides cloud computing, digital services, logistics, retail, and technology solutions globally. • Amazon operates worldwide and serves millions of customers, businesses, and developers. • The Global Service Desk acts as the primary technical support organization for Amazon employees across the globe. Additional Information • Job ID: 10403388 • Team: IT Services (Global Service Desk) • Work Model: Virtual / Remote • Shift Requirement: 24x7 Rotational Shifts • Hiring Locations: Hyderabad, Bengaluru, Chennai, Mumbai, Delhi • Recently Updated: June 2026 • Suitable For: IT Support Engineers, Service Desk Analysts, Technical Support Associates, Helpdesk Professionals
Location
Hyderabad, Telangana, India • Bengaluru, Karnataka, India • Chennai, Tamil Nadu, India • Mumbai, Maharashtra, India • Delhi, India • Virtual / Remote
Experience
1-3 yrs
Salary
Not disclosed
Posted
2026-06-10
Dell Technologies
2026-06-08
Title • Dell Technologies Technical Apprentice | Bengaluru | Freshers | Windows, Linux & VMware Company Name • Dell Technologies Location • Bengaluru, Karnataka, India Job Type • Apprenticeship (12 Months) Job Category • Information Technology • Infrastructure Operations Experience Required • 0 Years • Fresh Graduates Eligible Eligibility • BE / BTech in Computer Science Engineering • Information Technology • Equivalent Technical Discipline Required Skills • Windows Operating System • Linux • TCP/IP Networking • VMware vCenter • Virtual Machines • Operating System Installation • System Configuration • Troubleshooting • MS Office • Infrastructure Support • Technical Support • Communication Skills • Team Collaboration • Learning Agility Preferred Skills • Solaris • HP-UX • AIX • Server Administration • Lab Operations • Virtualization Technologies • System Maintenance • Network Troubleshooting • Data Center Fundamentals Job Description • Participate in a structured apprenticeship program focused on infrastructure and lab operations. • Gain practical experience supporting operating systems, virtual environments, and engineering test setups. • Work alongside experienced professionals in a technology-driven environment. • Support installation, configuration, and maintenance activities across multiple platforms. • Develop technical expertise through hands-on assignments and training programs. • Assist engineering teams with infrastructure and lab-related requirements. • Build foundational skills in systems administration and technical operations. • Contribute to maintaining reliable and efficient testing environments. Roles and Responsibilities • Attend training sessions and apprenticeship learning programs. • Support day-to-day lab operations and infrastructure activities. • Install and configure Windows operating systems on standalone servers. • Assist in installing and maintaining Linux, Solaris, HP-UX, and AIX environments. • Configure test setups required by engineering teams. • Handle lab requests and support technical requirements raised by engineers. • Deploy and manage virtual machines using VMware vCenter. • Troubleshoot operating system and network-related issues. • Assist with infrastructure maintenance and system support activities. • Maintain documentation related to technical tasks and configurations. • Collaborate with team members to complete assigned activities. • Follow organizational standards, procedures, and best practices. About Company • Dell Technologies is a global technology company providing hardware, software, cloud, and infrastructure solutions. • The organization serves businesses, governments, and consumers across multiple countries. • Dell develops solutions in computing, storage, networking, virtualization, and digital transformation. • The company focuses on innovation, technology advancement, and customer success. • Its teams work across engineering, infrastructure, cloud, cybersecurity, and enterprise technology domains. Additional Information • Apprenticeship Duration: 12 Months • Work Model: Onsite • Industry Domain: Information Technology • Functional Area: Lab Operations and Infrastructure Support • Location: Bengaluru, Karnataka, India • Job ID: R272585 • Shift: Day Shift • Suitable For: Fresh Computer Science and IT Graduates • Exposure Areas: Windows Administration, Linux Administration, VMware, Networking, Server Management, Infrastructure Operations • Recent Posting Status: Active Opening on Dell Careers Portal • Benefits: Professional Training, Technical Exposure, Career Development Opportunities
Location
Bengaluru, Karnataka, India
Experience
0-1 yrs
Salary
Not disclosed
Posted
2026-06-08
NTT DATA
2026-06-03
Support Engineer (L1 Support - Azure Data Platform Operations) Company Name - NTT DATA Services Location - Bangalore, Karnataka, India Job Type - Full Time Job Category - IT Support / Cloud Operations / Data Platform Support Experience Required • Entry-Level to Early-Career Professionals • Production Support experience preferred • Experience supporting data platforms or cloud environments is beneficial Eligibility • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline • Understanding of cloud and data platform concepts • Willingness to work in a 24x7 rotational support environment Required Skills • Azure Data Factory (ADF) • Azure SQL • Azure Databricks • Snowflake • Power BI • Production Support • Incident Management • Monitoring and Alert Management • Ticketing Systems • Troubleshooting • Operational Support • Runbook Execution • Incident Triage • Status Reporting • Escalation Management • Communication Skills • Problem Solving • Technical Documentation Preferred Skills • Cloud Operations • Data Engineering Fundamentals • SQL • Azure Cloud Services • IT Service Management (ITSM) • Monitoring Tools • Shift Operations • Root Cause Analysis • Data Pipeline Support • Service Desk Operations Job Description • Support production data platforms and cloud-based services in a live operational environment. • Monitor data pipelines and system health to ensure service availability. • Respond to incidents and perform initial troubleshooting activities. • Follow operational procedures to restore services and minimize disruptions. • Coordinate with advanced support teams for issue resolution when required. • Maintain accurate incident records and operational communications. • Contribute to service reliability through proactive monitoring and support. • Work within a rotating shift model supporting business-critical systems. Roles and Responsibilities • Monitor production data pipelines and platform operations on a continuous basis. • Perform incident identification, classification, and initial troubleshooting. • Execute standard operating procedures and documented recovery processes. • Maintain accurate ticket updates and incident records. • Communicate incident status and operational updates to stakeholders. • Escalate unresolved issues to higher-level support teams with relevant diagnostic information. • Support Azure Data Factory, Azure SQL, Databricks, Snowflake, and Power BI environments. • Assist in maintaining service availability and operational stability. • Follow established operational and support processes. • Participate in shift-based support activities within a 24x7 environment. • Contribute to operational reporting and service improvement initiatives. • Collaborate with technical teams to ensure timely incident resolution. About Company • NTT DATA is a global technology and business services organization. • The company provides consulting, cloud, data, infrastructure, and digital transformation solutions. • NTT DATA serves enterprises across various industries worldwide. • The organization operates in multiple countries through a large network of technology professionals. • Its services include cloud computing, artificial intelligence, cybersecurity, application services, and data management solutions. Additional Information • Work Model: Not Specified • Industry Domain: Information Technology and Digital Services • Functional Area: Cloud Operations and Production Support • Shift Requirement: 24x7 Rotational Support • Location: Bangalore, Karnataka, India • Technologies: Azure Data Factory, Azure SQL, Databricks, Snowflake, Power BI • Requisition ID: 373363 • Posted Date: June 1, 2026 • Suitable For: Early-Career IT Support and Cloud Operations Professionals
Location
Bangalore, Karnataka, India
Experience
0-2 yrs
Salary
Not disclosed
Posted
2026-06-03
Deloitte
2026-06-03
CIC Analyst (Contact Center & Application Support) Company Name - Deloitte Location - Hyderabad, Telangana, India Job Type - Full Time Job Category - IT Support / Service Desk / Contact Center Experience Required • 0–2 years of experience in Help Desk, Service Desk, Contact Center, or Technical Support roles • Fresh graduates with relevant technical knowledge may apply Eligibility • Bachelor of Science (BSc) • Bachelor of Commerce (BCom) • Bachelor of Computer Applications (BCA) • Non-Engineering Graduate Degree • Diploma Holders Required Skills • Technical Support • Service Desk Operations • Incident Management • Application Support • Customer Support • Microsoft Word • Microsoft Excel • Microsoft PowerPoint • Ticketing Systems • CRM Tools • Hardware Troubleshooting • Software Troubleshooting • Internet Connectivity Troubleshooting • Problem Solving • Communication Skills • Documentation • Attention to Detail • Customer Service • Multi-Channel Support • Time Management Preferred Skills • Call Support • Chat Support • Email Support • Webform Support • Application Access Support • Hardware Support • Software Support • Shift-Based Operations • Customer Relationship Management Tools • Service Request Management Job Description • Provide application and technical support to internal users across multiple business locations. • Handle support requests through various communication channels. • Investigate and resolve software, hardware, and application-related issues. • Ensure timely ticket creation, tracking, escalation, and closure. • Support service continuity by monitoring incidents and operational updates. • Deliver high-quality customer service while meeting defined support metrics. • Work collaboratively with support teams to resolve user issues efficiently. • Contribute to maintaining a reliable and responsive support environment. Roles and Responsibilities • Respond to support requests received through calls, chats, emails, webforms, voicemails, and other communication channels. • Diagnose and resolve application, software, hardware, and connectivity issues. • Escalate unresolved incidents to appropriate support teams when required. • Record and maintain accurate incident and service request information in ticketing systems. • Track open issues and follow up until resolution or proper escalation. • Monitor operational communications regarding outages, system changes, and ongoing issues. • Ensure compliance with service desk procedures and support standards. • Maintain customer satisfaction through effective communication and issue resolution. • Support first-contact resolution wherever possible. • Collaborate with internal teams to ensure seamless service delivery. • Adhere to scheduled work shifts and operational requirements. • Contribute to continuous improvement of support processes and service quality. About Company • Deloitte is a global professional services organization providing consulting, advisory, technology, audit, and business solutions. • The company operates across numerous countries and serves organizations across multiple industries. • Deloitte supports businesses through technology, strategy, risk management, and operational services. • The organization employs professionals across various domains including consulting, technology, finance, and support services. • Deloitte delivers services through a global network of member firms and affiliated entities. Additional Information • Work Model: Onsite • Industry Domain: Professional Services and Technology Support • Functional Area: Finance Service Desk • Shift Timing: 11:00 AM to 8:00 PM • Location: Hyderabad, Telangana, India • Support Channels: Calls, Chat, Email, Webforms, Voicemail • Suitable For: Freshers and Early-Career Professionals
Location
Hyderabad, Telangana, India
Experience
0-2 yrs
Salary
Not disclosed
Posted
2026-06-03
Altzen Technologies
2026-06-03
Associate System Engineer – Enterprise Applications Company Name - Altzen Technologies Location - Hyderabad, Telangana, India Job Type - Full Time Job Category - Enterprise Application Support / Information Technology Experience Required • Freshers Eligible • Entry-Level Opportunity • 0–1 year of experience preferred Eligibility • Any Bachelor's Degree • Strong analytical and logical reasoning skills • Good understanding of computer science fundamentals • Willingness to work in rotational shifts, including nights and weekends Required Skills • Application Support • Incident Management • Troubleshooting • Analytical Thinking • Problem Solving • Computer Science Fundamentals • Application Monitoring • Log Analysis • Documentation • Communication Skills • Enterprise Application Support • Root Cause Analysis • Cross-Functional Collaboration • System Monitoring Preferred Skills • Python • Java • SQL • Linux Administration Basics • Windows Server Basics • Client-Server Architecture • Web Application Fundamentals • Enterprise Systems Support • Configuration Management Job Description • Support enterprise business applications operating across multiple technology platforms. • Monitor application performance and assist in maintaining system stability. • Investigate and resolve application-related issues affecting business operations. • Work with internal teams to ensure timely incident resolution. • Participate in deployment and environment support activities. • Maintain technical records and issue resolution documentation. • Gain hands-on exposure to enterprise technologies and support processes. • Contribute to operational excellence through proactive monitoring and troubleshooting. Roles and Responsibilities • Monitor enterprise applications and identify operational issues. • Analyze system alerts, logs, and performance metrics. • Troubleshoot application-level incidents and service disruptions. • Coordinate with technical teams to investigate and resolve issues. • Document incidents, findings, corrective actions, and resolution procedures. • Perform root cause analysis for recurring application problems. • Support software deployments and configuration updates. • Assist with environment maintenance and operational support activities. • Ensure timely escalation of critical issues when required. • Participate in rotational support schedules, including night shifts and weekends. • Follow established operational processes and support guidelines. • Contribute to continuous improvement initiatives within the support function. About Company • Altzen Technologies is a technology services organization focused on enterprise software and support solutions. • The company works with enterprise application environments and business technology platforms. • Its services include application support, consulting, and technology-related solutions. • Altzen Technologies serves clients across multiple business and technology domains. • The organization operates from Hyderabad and supports enterprise technology initiatives. Additional Information • Work Model: Not Specified • Industry Domain: Information Technology • Functional Area: Enterprise Application Support • Salary: 2.2 LPA • Selection Process: Written Test, Technical Interview, HR Interview • Technologies Exposure: SAP, Java, Python • Shift Requirement: 24/7 Rotational Shifts • Weekend Support: Required • Location: Hyderabad, Telangana, India
Location
Hyderabad, Telangana, India
Experience
0-1 yrs
Salary
0-3 LPA
Posted
2026-06-03
Esko
2026-05-27
Software Support Engineer – I Company: Esko Parent Company: Veralto Location: Bangalore Type: Full-Time Role Overview • Provide Level-1 technical support for software solutions • Troubleshoot customer-reported application issues • Handle support tickets and customer communication • Work in a 24/7 global support environment • Collaborate with internal engineering and support teams Key Responsibilities • Act as first point of contact for customer issues • Perform initial troubleshooting and issue analysis • Resolve common software and installation problems • Escalate complex issues to Level-2 teams • Maintain accurate support documentation • Provide timely customer updates • Follow support processes and escalation guidelines • Contribute to knowledge base improvements • Participate in technical training sessions • Support customers professionally and empathetically Required Skills • Technical troubleshooting skills • Understanding of web applications • Analytical and problem-solving abilities • Good verbal and written communication • Customer handling skills • Documentation and reporting skills • Ability to work in rotational shifts • Team collaboration skills Preferred Qualifications • 1–2 years of IT support experience • Experience in software or SaaS support environment • Knowledge of enterprise customer environments • Bachelor’s degree or equivalent experience • Quick learning and adaptability Work Environment • 24/7 support operations • Rotational shifts and weekend support • Hybrid work model • Collaborative global support team Shift Timings • First Shift: 03:30 AM – 12:00 PM IST • Second Shift: 12:00 PM – 09:00 PM IST • Night Shift: 06:30 PM – 03:30 AM IST Benefits & Culture • Career growth opportunities • Learning and development support • Inclusive and diverse workplace • Global collaborative culture • Continuous improvement environment • Opportunity to work with international teams Why Join • Work with global enterprise software products • Gain experience in customer-facing technical support • Build expertise in software troubleshooting • Learn in a structured support environment • Opportunity for long-term career growth
Location
Bangalore
Experience
1-2 yrs
Salary
Not disclosed
Posted
2026-05-27
Tata Communications
2026-05-22
Junior Engineer – IT Operations & Infrastructure Pune, Maharashtra, India Full-Time Experience: 1–3 Years Company: Tata Communications Job Description: Tata Communications is hiring Junior Engineers for its IT Operations & Infrastructure team. This opportunity is ideal for candidates interested in Microsoft 365 administration, enterprise collaboration tools, IT infrastructure support, and cloud-based workplace technologies. Selected candidates will support and manage Microsoft 365 services while assisting users, troubleshooting issues, monitoring system performance, and maintaining enterprise collaboration environments. The role offers exposure to IT operations, cloud productivity platforms, security configurations, and enterprise support workflows. Responsibilities • Support administration of Microsoft 365 services • Manage Exchange Online, SharePoint Online, Teams, and OneDrive environments • Assist in user account creation, modification, and license management • Support mailbox administration and collaboration tools • Monitor Microsoft 365 service health and system performance • Troubleshoot technical issues related to email, Teams, and SharePoint • Handle L1/L2 support tickets within SLA timelines • Assist in implementing basic security and compliance configurations • Support MFA setup and conditional access configurations • Maintain technical documentation and knowledge base articles • Update reports, logs, and incident records Required Qualifications • Bachelor’s degree in Computer Science, IT, or related field • 1–3 years of IT support or infrastructure experience • Basic understanding of Microsoft 365 ecosystem • Good analytical and troubleshooting abilities • Strong communication and collaboration skills Required Skills • Microsoft 365 (O365) • Exchange Online • SharePoint Online • Microsoft Teams • OneDrive for Business • Active Directory basics • IT Operations support • DNS fundamentals • Troubleshooting and incident handling • L1/L2 technical support Preferred Skills • Security and compliance basics • MFA and Conditional Access understanding • Documentation and reporting skills • Enterprise collaboration platform support • IT infrastructure monitoring knowledge • Cloud productivity tools exposure Eligibility • Candidates with 1–3 years experience preferred • IT support, infrastructure, or system administration background beneficial • Candidates passionate about cloud operations and enterprise technologies encouraged to apply Why Apply? • Opportunity to work with enterprise-scale IT systems • Exposure to Microsoft cloud technologies and collaboration platforms • Hands-on experience with IT operations and infrastructure support • Learning and career growth opportunities • Collaborative and technology-driven work environment • Chance to work on impactful enterprise connectivity solutions Job Details • Role: Junior Engineer – IT Operations & Infrastructure • Employment Type: Full-Time • Location: Pune, Maharashtra • Domain: IT Operations / Infrastructure / Cloud Support About Tata Communications Tata Communications is a global digital ecosystem and communications technology company providing cloud, networking, collaboration, media, security, and digital transformation solutions to enterprises worldwide. The organization focuses on enabling intelligent connectivity and next-generation communication technologies across industries.
Location
Pune, Maharashtra, India
Experience
1-3 yrs
Salary
Not disclosed
Posted
2026-05-22